Happy Returns Named to the 2020 CB Insights Retail Tech 100: List of Most Innovative B2B Retail Startups

Press Release

CB Insights today named Happy Returns to its inaugural Retail Tech 100 ranking, which showcases the 100 most promising B2B retail tech companies in the world.

The 2020 Retail Tech 100 cohort highlights startups reimagining the retail experience across 13 categories, from e-commerce infrastructure to supply chain automation and cashierless checkout. 21 countries represented this year include India, China, Canada, Singapore, and the United Kingdom, among others.

“We are excited for Happy Returns to be recognized by CB Insights for our innovation in online returns, and we are honored to be included among such an impressive and impactful group of e-commerce innovators,” said Happy Returns CEO and co-founder David Sobie. “The box-free, aggregated return process Happy Returns pioneered more than four years ago has now been adopted by leading online retailers and has become the industry standard for providing returns that are easy and delightful for consumers, cost-effective for retailers, and sustainable for the planet. We’re excited for the accelerating growth we see ahead for Happy Returns as we move into 2021.”

“The rate of change in retail is accelerating, and the Retail Tech 100 showcases the tech companies that are changing every facet of retail – from store automation to supply chain robotics to personalized merchandise discovery. Spanning 13 distinct technology markets, they address key challenges retailers face today while also helping them adapt and be ready for changing consumer habits,” said CB Insights CEO Anand Sanwal. “The honorees also underscore the fact that the best technologies driving retail transformation may come from anywhere as they hail from 21 countries ranging from Canada to Singapore to Brazil to Sweden. As we head into 2021, we are excited to see the impact the Retail Tech 100 will have on customers, retailers, and markets.”

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