Dive Brief:
- UPS plans to acquire Happy Returns from PayPal, bolstering its label-free returns, the company announced Wednesday.
- U.S.-based Happy Returns’ software and operations will help UPS offer customers a full stack of solutions that facilitate frictionless returns, according to a press release. UPS expects the service will soon be available at more than 12,000 locations in the U.S.
- Happy Returns CEO and co-founder David Sobie will continue to lead the business for UPS if the deal clears regulators. The companies expect the deal will close sometime in the fourth quarter of this year.
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